No membership required, ever. 

Creating an account will save your order history and sizing information, making the reordering process easy. You will also be able to create a wish list that you can share with others. If you are placing your garments for rent on our site, you will have to create an account. 

Our vision is to promote sharing rather than selling. We offer gently worn items on sale from time to time on our site. If there is a specific item you are interested in, please contact us a t hello@marigold.com and we will be happy to assist you. 

We take great pride in the fastidious care of our clothing. Each garment undergoes a rigorous cleaning process conducted by our certified trusted partner dry cleaners. Our clothing is thoroughly cleaned , inspected for quality, and carefully steamed and pressed. Our cleaning agents are eco-friendly, non-toxic, and formulated to effectively eliminate viruses and bacteria ensuring that the product reaches you in impeccable condition.

Congratulations! We provide concierge service through which we can understand your needs and customize the look  for you or your whole wedding party. We will provide a custom discount code that your guests can use to get special rates. Please contact us at hello@marigold.com

Fit of the garment is important to make sure that it looks amazing.  We have provided a detailed sizing chart that you can use to pick the right size. For custom sizing at no cost to you, we have partnered up with TrueToForm that will allow you to provide us with exact measurements. Once we receive your measurements we will try to customize the fit to your size, however, if we determine that we cannot do so, we will reach out to you within 48 hours and provide you with alternative options.  We will try our best to provide an exact fit based on your measurements. If you are in doubt about sizing, please contact us and we will work with you to figure out the right sizing for you.

There are two reasons why a garment might not fit:

• We provided a wrong sized garment- If you receive an outfit that is of different size than what you ordered, please contact us within 24 hours of delivery, and we will either send the right size via overnight express, provide you with replacement options or credit your account. In order to receive credit the item must be unworn (based on our discretion) and shipped back to us within 24 hours.
• You did not provide correct measurements- we will custom fit the garment based on your measurements. If the measurements provided to us are not accurate, we cannot guarantee the fit. In that case, we will not provide any credit or refund.

Zero! We offer free shipping for both delivery and returns. In case of last-minute orders which require expedited shipping, an additional fee will be charged.

Shipping can be very annoying, so we have made it hassle free. Please place the items back in the box or reusable mailer it came in, put the return prepaid shipping label in the clear window of the mailer or stick it on the outside of the box covering all previous labels. Drop it at any carrier location by 12pm on or before the return date of your order ensuring that the package will be returned to us on time, and get a receipt for it. That’s it, you are done.

Currently, we only ship orders in the US.

You can keep the items for 7 days hassle free. If you need them for a longer period, please contact us at hello@marigold.com and we can try to accommodate you for an extra charge.

We have made this process very easy for you. Choose your outfit, enjoy it and then return it hassle free. We take care of dry cleaning.

We take pride in providing a quality outfit and inspect each outfit before it is shipped. Please inspect your order as soon as you receive it and contact us within 24 hours if the item is defective, damaged or if you receive the wrong item, and we will try to resolve the issue. If we are unable to do so, we will ship an alternative outfit via overnight shipping or refund your account.

You can cancel the order up to one month before the booking date for a full refund. Orders canceled 15 days prior to the booking date will receive full credit that can be used at a later date on our site. No credit or refund will be given to the orders canceled within 15 days of the start of rental period.

If you need to make changes to your order, please contact us at hello@marigold.com at least two weeks prior to the start of the rental period. Once the order is shipped, we cannot make any changes.

If it’s normal wear and tear, such as minor stains, missing beads, etc, you are covered. In case of major damage, such as stains or rips that are beyond repair, lost or stolen items, etc, please contact us immediately so we can decide the next steps. If the item is irreplaceably damaged, your security deposit will not be returned and you can keep the item.

Despite our best efforts, a garment might get wrinkled in transit. Please try steaming the garment. Do not iron the garments. If you have any questions, please contact us immediately.

Please do not alter the garments in any way. We ensure fit based on the measurements that you provide, so make sure you pick the right size based on our sizing chart or send us your exact measurements.

Please be mindful and return the items on time, as someone else might have rented it after you and now will be very disappointed. If you are not able to return an item on time, please contact us immediately. A late fee of $40 will be charged every day to your payment method not including the rental fee. We will charge a late fee for a maximum of 4 days, after which we will not refund your security deposit.

We usually do not allow returns, however, there are circumstances where we would issue a refund. If we send you a wrong sized garment, the outfit is missing pieces, or the item was damaged during shipping, we will try to get the right outfit or alternative one to you. If we are unable to do so in a timely fashion, we will issue a refund.

To receive a refund, please contact us at hello@marigold.com within 24 hours of receiving it to start the return process. The item has to be mailed back to us within 24 hours in unworn condition.

If the outfit has not been rented out after you, we will be able to extend your rental period for an extra charge. Please contact us at hello@marigold.comfor assistance.

You can put your garments and accessories for rent on our platform for a period of six months. You don’t have to lift a finger!

We will send you a prepaid label so you can ship us your pre approved items free of charge. We will photograph it and put it up. Once an item is rented, we will dry clean it and ship it to the renter. Everytime an item is rented, you earn a commission. At the end of the six month period, you can decide to extend the contract, ask us to sell your item and earn a percentage of the sale price, or we will ship it back to you at no cost to you.

Fill out the Rent To Us form and provide us with a description of the item including type of clothing, size, retail price, when you bought it, condition, etc. We will set up a virtual appointment after which if approved, we will send you a contract and a prepaid label for you to ship the item to us. We retain the right to refuse accepting the items to put on the site. Marigold will provide rental price and replacement value based on the condition, style, demand and rentability. If the terms are agreeable, we will sign a 6 month contract.

We will give you many reasons! By renting your items, not only will you be able to generate income and free up valuable closet space, but you will also contribute to the well-being of the planet by minimizing the influx of newly manufactured items. Moreover, at the conclusion of this process, you will still have the opportunity to relish the outfit or even sell it if you so desire.

You will need to entrust your outfit to us for a minimum period of six months. Following this duration, you have several choices available to you. You can opt to extend the contract for an additional six months, request us to handle the sale of the outfit on your behalf, or alternatively, we will gladly return the outfit to you at no cost to you. The decision rests in your hands.

Yes. If the item has not been rented out, you can get it back as long as you pay for shipping both ways and dry cleaning.

Marigold will determine the rental price and replacement value for each item based on style, condition, and demand of an item based on extensive market research and consumer analysis

Yes, you will need to create an account before you can put your items for rent/sale on our platform. We link each item to the owner in our database which is only possible if you have an account.

If items are damaged or lost, you will receive the replacement value as listed in your contract, and not the rental commission. In addition, the outfit won’t be returned. Please refer to your contract for more details.

Orders will arrive on the first day of your rental period cycle. We will try if possible to send it earlier, however, we cannot guarantee it. It is best to pick the starting date of your rental period a day or two earlier than when you need the item.

Please pick the rental start date a day or two earlier than your event date to account for such delays. We will try our best to reroute the package, or mail you an alternative outfit via overnight delivery, however, we cannot guarantee that it will be possible in all the cases.

By agreeing to our terms, you acknowledge your responsibility to handle the Products with utmost care. While the Rental Fee accounts for normal wear and tear, any loss, destruction, or damage to the Products, including theft, loss, mysterious disappearance, fire, significant stains, or any other cause, is your liability. "Normal wear and tear" refers to minor stains, rips, missing beads, stuck zippers, or other minor damages covered by the rental coverage. In the event that you return a Product that has sustained damage beyond normal wear and tear, you hereby authorize us (or our third-party payment processor) to charge your Payment Method for the cost of repairing or replacing the Product, as determined at our discretion, up to the original retail or comparable value price for the Product ("Maximum Late Fee").